Turning Information into Actionable Intelligence
Qatari owned and registered software for Physical Security & Information Management (PSIM).
World Class Software
Qatar’s first locally developed PSIM. In use by the largest clients and securing the most crucial sites, QUEST is the next generation of PSIM.
QUEST
Advanced Security Intelligence Management
Designed to integrate multiple unconnected security applications, enable automation of workflows and processes, and provide command and control capabilities across a wide array of devices, all while using just one user interface (single pane view). Historically referred to as Physical Security Information Management (PSIM), now (QUEST) the Advanced Security Intelligence Management has taken it to the next level .
We recognize that Security for an organization of any size, from small businesses up to the State level, must include oversight and integration of Cyber networks. Data management in the cloud for Security devices and day-to-day business operations is as essential to protect as physical assets.
QUEST ensures that Security management holistically covers our clients’ operations. Collecting information is no longer enough; we need it filtered until all that is left is vital for that operation, and perhaps apply some AI. Now you have turned simple information into Intelligence.
What would you rather protect your assets with, information or intelligence?
The value-add of QUEST
Thinking ahead is critical when preparing for the risk of an unexpected crisis. An effective risk identification process should support preparation to determine which events may occur and decide how best to manage them. This step is called the Concept of Operations, or “ConOps” plan, during QUEST’s deployment process. It guides associated secondary activities during an incident and plays into an organization’s operational needs.
It is imperative to perform tabletop scenarios and other training activities during normal operations to enhance preparedness before unexpected situations occur. After a crisis has de-escalated and the organization returns to normal operations, it is critical to revisit the ConOps plan and make adjustments to improve and streamline processes continuously.
Using Technology to Facilitate Situation Management
QUEST software solutions help to support the precise decision-making required at crucial events to navigate a public security crisis. By collaborating data from disparate physical and logical systems into a single, unified operating platform, QUEST helps security personnel better grasp complex situations.
QUEST includes a wide variety of configuration and integration options that allow stakeholders to create automated situation alerts, standardize event response workflows and connect to multiple security systems and devices.
Using technology to centralize security operations allows organizations to remotely manage developing situations in real-time, regardless of their security team’s geographic proximity to the transpiring event.
Planning and Recovery Considerations
Amid a large-scale public incident or crisis, having the information needed to take swift, decisive action is crucial to protecting people and other critical assets from harm. Organizations that can quickly access high-quality, real-time data from multiple sources across their security network and turn it into actionable intelligence have a significant advantage in navigating a crisis and recovering from it.
QUEST helps organizations use technology to support and enhance traditional crisis management methods, both during and after an emergency; mitigating the impact of an incident and sustaining an efficient response allows the organization to return to a state of normalcy quickly.
We are proud that our QUEST Software is already at the heart of QATAR’s Smart City Solutions. Hundreds of thousands of cameras from Various VMS brands are integrated with numerous Video Analytic solutions. Also, protecting strategic sites using QUEST by integrate multiple security systems: Access Control Systems, Fire Alarms, Building Management Systems, X-Rays, Perimeter Intrusion, ANPR, Vehicle Tracking, Facial Recognition and Intercoms, to name just a few.
Technology Partners
More than 400 integrations were completed to different systems, brands, and versions. Please contact us if you wish to know more integration details, or if you wish to enroll to our integration program.